Return & Refund Policy – Musa Collection

At Musa Collection, we want every customer to shop with confidence. If you're not fully satisfied with your purchase, our 7-day Return & Refund Policy is here to help.

1. Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

• The item is unused, unworn, and unwashed.

• All original tags and packaging are intact.

• You provide a valid order number or proof of purchase.

2. Non-Returnable Items

Returns cannot be accepted for:

• Products that have been used, washed, damaged, or altered.

• Sale or promotional items unless they arrive damaged or incorrect.

3. Refund Process

After receiving your returned item, we will inspect it. If your request is approved, your refund will be processed through the original payment method or issued as store credit within 5–7 business days.

4. Exchanges

If the requested item is available, you may choose an exchange instead of a refund.

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

6. Contact Us

Website: www.musacollection.site

Email: musacollectionofficial@gmail.com

Phone: 0322-6024959